Privacy policy

We appreciate your interest and visit on our website. At SportMember.com is the protection of your privacy important. Below you will find a detailed description of our handling and processing of your data

1. Data controller

The responsible for data protection is

Frank Bjergø

2. The representative for data protection

The data protection officer is

Jørgen Orehøj Erichsen

3. Principles for collection and storage of your data

In our privacy policy, you find a thorough explanation of how we collect, store, and process your data when you visit SportMember.com. If you are in doubt and have further questions, feel free to contact our representative for data protection (contact information in section 2).

a. Purpose and legal basis for the data processing

The purpose of processing your data is to enable a smooth experience when visiting our website, handle your request, and process deals with you. The legal basis for the data processing is article 6, paragraph 1, in the General Data Protection Regulation.

b. Deletion and blocking of data in case of expediency

We only store your data as long as it is necessary in order to fulfil the purpose that is described for each individual measure. When the purpose has been fulfilled, we will delete your data. In case of a demanded extended storage of your data due to legislation, we will delete your data after the given deadline.

c. Rights to insight, rectification, erasure, restriction, and objection

At any time, you have the right to receive information regarding your personal information which is stored by us. If the data which we possess are incorrect, you have right to rectification.

You have the right to request for erasure of your personal information as long as we need to data to fulfil a deal with you. Erasure and deletion can also be in violation of legislation in relation to storage. In this case, you have the right to block your data.

In case you would like to pursue your rights, please contact our representative for data protection.

d. Complaints

If you have any complaints, you should do so to the national authority treating data protection. www.ico.org.uk

e. Encryption

In order to secure your data during transmission, we use state-of-the-art SSL-encryption by HTTPS

f. Changes to our privacy policy

We will always adjust our privacy policy to current legislation. Another need to change our privacy policy might also be a consequence of an expansion of our service. If you visit our website again, the new privacy policy applies.

4. Collection, processing, and use of your IP-address

a. Collection of traffic data

You can always visit our website without actively handing out information about you. We collect access data, which is transmitted from your browser. These include the following:

• Browser type / version
• Operational system
• Reference URL (previously visited website)
• Værtsnavn på den adgangscomputer (IP-adresse)
• Hostname from your computer (IP-address)
• Time of server request

This data is only collected for technical reasons and is stored during your visit on our website. This does not give us permission to identify you. Your internet provider could possibly be able to identify your internet connection based on your IP-address that is stored by us.

b. Erasure and deletion

We will only store your data during your visit on our website. We will automatically delete the data as soon as your browser has closed our website.

5. Cookies

We use so-called “cookies”. Cookies are small text files that are transmitted from a web server to your hard drive. This automatically provides us certain information like IP-address, browser, operational system from your computer and your internet connection.

Cookies are not able to start programmes or transfer viruses to your computer. Based on the information in the cookies, we are able to ease the navigation and enable a correction showing of our website.

The data we collect will in no case be passed on to a third party or used to establish a connection your personal information without your explicit consent.

You can naturally also visit our webpages completely without cookies. Browsers are regularly adjusted to accept cookies. You are able to deactivate the use of cookies at any time through the setting in your browser. Please use the help function in your browser to figure out how to change these settings. Please notice that some of the functions on our website will be malfunctioning if you deactivate cookies.

We use cookies for the following purposes:

• Technical functionality: Makes us able to remember your preferences
• Traffic measures: Gives us knowledge regarding the number of visitors which we use as documentation in relation to our advertisers
• Advertising: Makes us able to control how often the same advertisement is shown to the same user and register how many clicks it gets
• Individual advertising based on behaviour: Makes us able to show advertisements that might be relevant to you

6. Contact and e-mails

If you contact us through e-mail or the contact function at our webpage, we will collect and store your information for the purpose of handling your request and possible follow-up questions. Every inquiry is deleted after 9 months. If you would like to delete the inquiry before the 9 months, please contact us.

7. Registration on our website

When we register you which enables you to use the service of SportMember.comwe collect and store your personal information including name, address, phone number, e-mail, attendance, and payments. Accounts on our website will also have the right the rectification and erasure. More information regarding this matter is found in the Terms of Use and Personal Data Conditions.

8. Newsletter

When you sign up for our service, you also say yes to our newsletter, which contains news and related information regarding changes and updates.

The consent to the storage of your data and the use of your information to send out the newsletter can be withdrawn at any time. Every newsletter contains a link that enables this. You can also, at any time, request a complete cut off from our part. Please contact our representative for data protection.

9. Advertising network

SportMember.com uses the advertising network Krak Media Group (Copenhagen, Denmark) to administrate the banner ads when you log into SportMember.com. The advertising network is used to show you ads that are expected to be relevant or interesting to you. The advertising is based on your age, gender, sport, and zip code. Your personally identifiable information and your contact information will never be distributed. Since the banner ads on SportMember are controlled by Krak Media Group, SportMember does not influence which ads are shown. However, if you, contrary to our expectations, are experiencing inappropriate or unacceptable ads on our site, please contact us and we will make sure that the specific ad will be blocked from our site.

You have the opportunity to reject advertising network by visiting the following link: http://www.youronlinechoices.com/uk/your-ad-choices. However, this will not decrease the number of ads on our website but the ads will afterward randomly be picked.

10. Use of Google Analytics

This website uses Google Analytics which is a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and permits an analysis of your use of the website. The information from the cookie regarding your use of our webpage is usually transferred to Google-servers in the United States and stored there. Due to the activation of IP-anonymization on these websites, your IP-address will be shortened within the borders of European Union or in contracting countries in the contract regarding the Economical European Area. Only at unusual occasions the full IP-address is transferred to the United States and shortened there. On behalf of us, Google uses this information to evaluate your use of the website, compile reports regarding activity, and deliver other services related to our website. The IP-address, that is delivered by Google Analytics as a part of Google Analytics is not combined with other Google-data. You can hinder the storage of cookies on your computer by using your settings in your browser. Please notice that doing so might limit some of the function on our website. Furthermore, you can deactivate cookies from Google by downloading and installing the following browser-plugin: https://tools.google.com/dlpage/gaoptout

11. E-mail by Intercom and Elastic Email

To handle our e-mails we use the services of Intercom Inc (Intercom Inc., 1 Primrose Street, London, EC2A 2JN) that uses servers in the United States. Furthermore, we also use e-mail service from Elastic Email Inc (Elastic Email Inc., 6244 Soule Rd, Sooke V9Z 0X5 , British Columbia, Canada).

12. Facebook

We use a plug-in from Facebook (Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304 USA). Personal data is transferred to Facebook by the plug-in and used. We try to avoid unconscious and unwanted gathering and transmission by the use of a 2-click solution. This means that the plug-in is not activated until you click on it. If you click it you enable collection and transfer of data to Facebook. We do not collect personal data by the use of the plug-in.

Please notice, the type and the extent of Facebook’s use of this data is exclusively controlled by Facebook. We have no control in regards to what the plug-in register and how Facebook uses the data. Information on this matter can be found in Facebook’s data policy.

We expect that at least your IP-address and unit information is collected and used. Technically, it is also possible to install cookies on your computer. If you are signed into Facebook while you are visiting our website, Facebook will be able to identify you as a visitor on our website.

We use Facebook Pixel for advertising on Facebook. The Pixel ensures that our advertising is targeted to relevant persons and measures the effectiveness of the advertisements. Therefore, as a visitor on our website, you might experience advertising from SportMember.com on Facebook. Facebook Pixel is matching your information from your visit to our website with their own data to identify your Facebook account and thereby target the advertisement. If you would like to know more about Facebook and their advertising, we refer to Facebook Data Policy

If you do not wish to experience SportMember.com advertising on Facebook, you are able to change your preference for ads in your Facebook settings on the following link: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen (requires Facebook-login).