You now need to create the conditions for a monthly membership fee. The membership fee is automatic, that is to say SportMember will send out the invoices as a yearly wheel based on the months you choose.
14 days before a new month starts, all members of the team(s) will be charged automatically, unless you have manually exempted people or changed the amount.
Create monthly subscription
You will be asked:
Payment Name: Title of the payment email received by member.
Household discount
Administration fee paid by club or member (£0.35 + 1.0%)
Automatically block registration for activities when the payment deadline has passed
Select the months to be charged in
Price
Enrolment fee: Member's first payment
Trial period
Exempt automatic trainers
Note: In the field What to pay if starting during the month, please pay special attention.
This is where you decide how new members should be charged for the first time, which is either:
Price is adjusted automatically:
The system calculates the remaining amount for the month according to the number of days left
E.g. automatic charge for 11 days remaining if you join on the 20th of a month
Price is adjusted on specific dates:
Define self-selected cut-off dates with reduced rates
Automatically charge people if they are created after these dates
Don't pay until next month:
No payment for remaining month
First charge is therefore only the following month
When all of this is selected:
Click on Next
Find the team(s) in the left column and click on next to them to select for the monthly membership fee
Click on Save
Click on Change payment status next to the member to change the conditions of the individual member's membership fee (e.g. exemption/change amount)
Finish with Save and close
TIP: If a member is on more than one team and each team has its own monthly membership fee, make sure to exempt the member from the fee(s) the member does not have to pay
14 days before a new month starts, the invoice is generated and mailed to the member (see the Email column).
As soon as the first draw date of a monthly membership fee has passed, the collections/payments themselves will appear in Created payments.
Turn on automatic payment
We recommend that you as a club to turn on automatic payment. This means that you have decided in advance that payments are made automatically from month to month (always by the 1st).
This way, you do not have to charge people for non-payment.
As soon as a member sign off a team, SportMember stops charging and deducts the amount from the credit card.
Go to Club settings and Payments
Click on Toolsin the bottom left corner
Go to Club settings
Click on Payments on the left
Under the Credit Cards section, select Members are forced to save their credit card info and finish with the green Save button at the bottom.
Note: If you turn this option on, ONLY the member's first charge will be received by email 14 days before the month starts. Here the member enters its card details, which are stored in the system so that future transactions are automatic.
This means that the member will instead receive a receipt by email when the payment is automatically deducted on the 1st of the new month.